1.2
  • Absolutely nothing1 votes
  • No comment as this is first time1 votes
  • Thank you1 votes
  • Customer service12 votes
  • Never getting responses11 votes
  • Not honoring agreements8 votes
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  • 13 hours ago
  • Loans and Mortgages
  • Chicago, Illinois
  • Loan
  • 19
  • REVIEW RATING 3/5

BOA sold our loans to these modern day crooks, BOA should be ashamed of themselves for doing business this type of company who lie, make false promises and pretend they care. You constantly send them info and they never respond, Seterus is forcing a escrow onto our account after the switch even after we told them we have never had an escrow account for 19 years of owning our house. We have talk... Read more

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  • Apr 16
  • Loans and Mortgages
  • Loan Transfer
  • 1
  • 1
  • 72
  • REVIEW RATING 4/5

Appears I have thrown from from BofA bus into a swampy ditch of incompetence, fraud, and mismanagement.... BofA said my loan servicing was transferred to these *** but I can't even get through to them on the phone.... They say my account has not been set-up but they don't even know who is calling.... Something very fu*ked up going on with this company.... I can see them hitting me with a penalty... Read more

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  • Apr 15
  • Loans and Mortgages
  • West Palm Beach, Florida
  • Home Equity Line Of Credit
  • 58
  • REVIEW RATING 4/5

Original was $100,000 EQUITY LOAN by BANK UNITED, FSB that failed costing FDIC $4.9 billion. Note moved to QUICKEN HOME LOANS who concluded it was sub prime. Passed it to COUNTRY-WIDE HOME LOANS. They failed. Bank of America (BOA) acquired them with STOCK EXCHANGE even though BOA denied my original application as I was living on Social Security of less then $700.00. I used the $100,000 to... Read more

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  • From mobile
  • Seterus
  • Apr 15
  • by anonymous
  • #622584

Very difficult to deal with, online pay is a nightmare. This is the worst mortgage company ive ever dealt with, and not by choice. Add comment

  • Apr 14
  • Loans and Mortgages
  • Danvers, Massachusetts
  • Car Loan
  • 72
  • REVIEW RATING 3/5

Have been with this joke if a co for four months now, they took over from chase. They are non responsive, they say I was behind in payments. I forwarded them all my bank withdrawals showing all payments current, applied for a car loan, they are showing me delinquent. I was forced to pay two extra payments and they still will not email the car dealership a letter, they do not email not even the... Read more

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  • Apr 13
  • Loans and Mortgages
  • West Palm Beach, Florida
  • Mortgage
  • 68
  • REVIEW RATING 4/5

We have always paid our mortgage on time and in the right amount. Recently, we asked Seterus to adjust our escrow so that the amount was reset to be paid off in one year instead of five years as they had demanded. This was essentially an effort to pay up the escrow for taxes and insurance sooner than they had proposed. They responded by declariing our mortgage in default for $5,000.00, and... Read more

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  • From mobile
  • Seterus
  • Apr 13
  • by anonymous
  • #621515

My fatrher was sent a letter to pay off his acct by a certain date with certified funds which is what he did pmt was do by 3/6/15 invoice shows the pmt posted 3/4/15 but he is still being harassed with calls and ltrs saying he owes then we called in today to be spoken to by a very rude rep Carla H. My next complaint is with the BBB. Add comment

  • Apr 11
  • Loans and Mortgages
  • Chicago, Illinois
  • Mortgage
  • 59
  • REVIEW RATING 3/5

Iam a new client,my mortgage was Bank America it is impossible to reach Severus. By phone I paid my mortgage for April a week ago Seterus has yet to apply the amount to my account. Each time I try to reach them online their. Site is down My name is Sharon Garrett address 8636 South Wabash,Chicago Illinois 60619. I would really appreciate it if someone will help me to solve this problem.... Read more

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  • Apr 11
  • Loans and Mortgages
  • Jerome, Idaho
  • Mortgage Statement
  • 1
  • 1
  • 54
  • REVIEW RATING 4/5

Due to a physical condition, I lost my job and am making significantly less now... I was forced to file bankruptcy, but did not file on my home. Since filing in Dec.2014 Seterus has refused to mail me a statement on my mortgage, and when I call they REFUSE to give me any information. I have been paying my mortgage payments on the phone, using Nov 2014's statement for the amount. The bankruptcy... Read more

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  • Apr 11
  • Loans and Mortgages
  • Jamul, California
  • Loan Servicing
  • 54
  • REVIEW RATING 4/5

These people are ridiculous. First Bank of America impounds on an account that is not an impound account, then raises the payment, all the while the payment is sent every month on time, by Wells Fargo Bill pay. NEVER LATE Now these idiots have the loan and say we are late, owe an extra $1000 and sending Foreclose Documents. So, pissed off I sent them the payoff check with the figures they sent. ... Read more

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