1.2
  • Customer service5 votes
  • Never getting responses3 votes
  • Never having supervisors there2 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Jan 21
  • Loans and Mortgages
  • Texas, United States
  • Home Mortgage
  • 44
  • REVIEW RATING 4/5

I had a home in Texas that we just sold, Seterus has the mortgage. We have been trying for a week to get a payoff from them. I am getting the run around, every time I call I get a different story. We closed on the house last week, the new owners are living there and I can't get my monies until we pay off Seterus who is holding us hostage. I'm about to call an attorney at this point as Seterus... Read more

Was this review helpful? 0 0

  • Jan 21
  • Loans and Mortgages
  • Tomball, Texas
  • Home Mortgage
  • 21
  • REVIEW RATING 4/5

After dealing with seterus for five years. I sold my home because i had enough. Now they wont give the title company the pay off so I can move on. If I lived closer to their home office, I would most likely be on the 5 o'clock news and then be in jail. If you can avoid it do not do business with this company. You will regret it. They will set up fraudulent charges, insurance policy's and try to... Read more

Was this review helpful? 0 0

  • Jan 20
  • Loans and Mortgages
  • Newark, New Jersey
  • Loan
  • 1
  • 1
  • 47
  • REVIEW RATING 4/5

Seterus is the biggest scam going. How they are not investigated is beyond me. I wasnt even a month late, and instead of giving me there maili g address so I could set up bank pay to avoid thier built in pay fee, they demanded to know why I was late. I told them none of thier business and they said that isnt an answer. They thrive to harrass and thier main goal is to be antogonistic on the phone.... Read more

Was this review helpful? 0 0

  • Jan 12
  • Loans and Mortgages
  • Florida, United States
  • Property Foreclosure
  • 1
  • 1
  • 124
  • REVIEW RATING 5/5

Seterus is like a real-life version of Dante's Inferno equipped with its very own nine levels of *** and Virgil being the guide who can't guide you into heaven AKA a loan mod. Seriously: I had a HUGE drop in income to the point where I have to decide if I want to eat or pay for my mortgage. I knew about a month ahead of time I was going to be in this situation and phoned Seterus letting them know... Read more

Was this review helpful? 0 0

  • Jan 12
  • Loans and Mortgages
  • Glendale Heights, Illinois
  • Mortgage
  • 83
  • REVIEW RATING 4/5

Seterus These guys are horrible and make constant errors regarding my mortgage payment and balances. I was (30) days past due on my mortgage, due to being laid off from work. An account executive, customer services rep called me and asked when I was going o make a mortgage payment. I answered by tomorrow which was the 30th of the month and they stated that by the 1st Of the next month I would be... Read more

Was this review helpful? 1 0

  • Dec 29, 2014
  • Loans and Mortgages
  • Brooklyn, New York
  • Mortgage
  • 240
  • REVIEW RATING 5/5

I agree that this is the worst mortgage company in my experience. I was with Chase. A seterus rep called me five days ago and threatened me with pre-forclosure because I am a month late. ONE MONTH. I am not kidding or making it up. The rep told me that i am $33 short on my November payment and that my December payment has not been received as yet. I said I know and that the payment would be... Read more

Was this review helpful? 0 0

  • Dec 24, 2014
  • Loans and Mortgages
  • Temple, Texas
  • Account Deductions
  • 194
  • REVIEW RATING 4/5

Having major issues with this sorry,rude,and unorganized co.Made over 5000.00 in pymts in the last month,needed to make one more by xmas eve,thats today.Cant get a human on phone,Website sucks,and just last week,they where suppost to electronically debt my bank account on Friday,When I got to the bank on Thursday to make a deposit to assure funds would be in my account,Checked my account while... Read more

Was this review helpful? 0 1

  • Dec 16, 2014
  • Loans and Mortgages
  • Traverse City, Michigan
  • Property Loan
  • 1
  • 1
  • 34
  • REVIEW RATING 3/5

Without question.....the worst company I have EVER dealt with. EVERY person I dealt with was lazy, uncaring, ignorant and incompetent. They turned a short sale into a foreclosure because our little property wasn't important to them. Read more

Was this review helpful? 0 0

  • Dec 16, 2014
  • Loans and Mortgages
  • Johnstown, Colorado
  • Repair Coverage
  • 1
  • 1
  • 176
  • REVIEW RATING 5/5

My house was re-roofed in April of this year. The insurance paid me the cost of the repairs, but wrote the check to Seterus and us. I sent the check into Seterus in June as per their employees instructions on the phone. Nothing. In mid July I called them and they said I had to fill out a packet and have a notarized statement that the repairs were 100% completed and then they would schedule an... Read more

Was this review helpful? 1 0

  • Dec 15, 2014
  • Loans and Mortgages
  • Minneapolis, Minnesota
  • Positive Experience
  • 1
  • 1
  • 229
  • REVIEW RATING 4/5

I also have been scared by all the reviews. I came from Chase also and received my welcome pack today and was able to sign up. The person I talked to says that she couldnt view the loan yet but assured me that it should be available tomorrow. She is calling me at 8:00am to get all my insurance information and to go over all the details. Even though I am taking her at her word for now, she... Read more

Was this review helpful? 0 0

Had an experience with Seterus?

Write a review

More results for "seterus"

Product Results

Tag Results

Company Results

 
×
You are reading about Seterus.
Filing a new complaint about
×