Seterus

Each month I attempt to make a payment on line...each month I have to change the password! Each month it takes several days of attempts to make this transaction! What is the deal...

My loan was sold from Chase to Seterus in August. I had continued to make payments to Chase before finding this out, I contacted Chase because Seterus said I was late, they said t...

I have been trying to get a payoff faxed to my re-fi lender for a week and a half. Seterus has three times, beginning on 5/3 and as late as 5/11 promised it would be prioritized an...

"corporate contact person" is one Karen Pollock, at (919) 517-1217, email kbpolloc@us.ibm.com.-SeterusFannie Mae in Washington Amy Bonitatibus, at (202) 752-4144.http:/...

Chase also sold my mortage to this company. I was never late and never missed a payment. I called Seterus just to see if I could renogoceate my intertest rate, they stated that th...

My loan was tranferred to Seterus about 2 yrs ago. Up until recently, I wasn't having any problems. Lately, I have been receiving Debt collection information and calls from Seter...

Chase sold my Mortgage loan to Seterus and it's been a monthly phone harrassment since Seterus bought my mortgage. My payment is due on the 1st, late on the 15th. After the first c...

I am trying to get my mortgage caught up. I have had some hardship, but now have the means to pay my mortgage and then some. I want to send Seterus money and they don't want it. ...

I am a current employee at seterus and I see the frustrations of borrowers on a daily basis. I love my job when I get. The one borrower who is actually having a financial hardship...

Wish I had found this site prior to working for them. They change things on a weekly basis. Do not give they customer service reps the proper training to handle the problems that m...

I have never been late on a mortgage payment. Chase sold my mortgage to Seterus. I am now trying to refinance that mortgage and cannot as Seterus is not reporting my history wit...

Fannie Mae transferred my mortgage from Chase to Seterus. This company is owned by IBM and was a start up to strictly deal with delinquent mortgages and those looking to modify the...

Long story short, my loan was sold to this mickey mouse organization and to date they have us behind by 3 payments, I wrote to the BBB and that seemed to get some fire under there ...

I've reported seterus to the Federal Trade Commision for unfair practices. They caused the problem , but, I have to pay for it. Modification- hah - they have no clue what the...

Seterus Inc has 5 payments in 6 months, & I received foreclosure notice on April 6th. They did not apply my payments to my Fannie Mae loan. I called to confirm $ they wanted to ...

I have had a home loan for 7 years, and Seterus is the 3rd owner of my loan. Almost immediately, there were problems that NEVER previously existed. They have a predatory practice o...

I was attempting to modify a loan due to multiple hardship; I fit the criteria for HARP and SETERUS refused on every level. I have never been late on a mortgage payment but have r...

I have submitted a file to Seterus in order to get help with my mortagae due to loss of income. I made a request for a loan modification. Seterus has done nothing but giving me the...

The people that work for them cannot pass first grade. They do not know how to apply a payment for principal only nor understand it. So far it has taken one week from the time they...

I also had my mortgage sold by Chase bank to Seterus, a company we DID NOT CHOOSE OR WANT! When we were getting a mortgage, we had great credit which gave us alot of options. We c...

I can't tell you how terrible this company is. I was unfortunate enough to have had my mortgage sold by Chase to IBM and then finally to Seterus. I began the loan modificatio...

I have had multiple issues with Seterus, Inc, and it's not just a one time thing with this company, they have a pattern of behavior that has been consistently bad for over a ye...

2 months ago I called seterus asking if they do an equity acceleration program where I could pay half of my mortgage every 2 weeks. The lady on the phone was nice enough.. told me ...

I understand some people are angry wth seterus. Honestly, after our loan being sold many times over lastly from BofA, we were behind about $10k+ on mortgage payments. My husband ...

Yesterday King 5 news in Seattle ran an article about a woman who had to deal with Seterus. She was "one of nearly 16,000 people across the country who have contacted the Better Bu...

I tried to get a Loan modification because of an motor cycle accident I was out of work for six months Seterus was very helpful at first but than the claws came out and they dragge...

I did qualify for a loan modification the only problem is that my monthly payment when up almost 600 each ,month they don't help you at all its just a game for them,now i am fa...

After going through an approved short sale with Seterus/IBM/LBPS, and having the company forclose on it at the last minuite. I have tried for months to talk to a non psychopath at ...

When another entity acts on your behalf, and you do nothing to stop this, they are, in contract law terminology as I understand, your agent. If they act as your agent, whethe...

My loan was sold to LBPS now Seterus -because their "processing practices" they applied my payments as Principal not as payments TWICE! I have tried for months to get this fixed NO...