1.2
  • Absolutely nothing2 votes
  • Total nitemare2 votes
  • No comment as this is first time1 votes
  • Never getting responses12 votes
  • Customer service12 votes
  • Not honoring agreements8 votes
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  • 17 hours ago
  • Loans and Mortgages
  • Villages Of Oriole, Florida
  • 6
  • REVIEW RATING 3/5

I look on the website on April 25 2015 it says I am current. I just received a letter on a April 24th that says I am behind, they have forms include for a loan modifacation, around eight sheets and are asking for my life history. I have received a call from them earlier this month saying every this was in order from the transfer from Bank of America. I submitted my April payment at a Bank of... Read more

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  • 2 days ago
  • Construction
  • Hampstead, North Carolina
  • 11
  • REVIEW RATING 4/5

They have charged me for repairs and maintence to home and cutting grass which has not been done . The house is falling down, the house pump house is rotten, roof rotten garage rotten wood, gate on fence torn down trees all grown up around pond,and around house, rat infected, insulation coming out of wall on outside but yet you continue to charge me for this and have for years. With no... Read more

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  • 2 days ago
  • Loans and Mortgages
  • Mamaroneck, New York
  • Loan
  • 29
  • REVIEW RATING 4/5

They bought my loan from my original mortgage lender then demanded an unreasonable amount montly which was completly impossible to pay, they then referrred me to a company that could help restructure my mortgage which assured me they could help but I had to pay 900.00 dollars up front. I had hopes of keeping my house for my four children. I was injured at work and was in therapy for a broken hip... Read more

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  • Apr 23
  • Loans and Mortgages
  • Bradenton, Florida
  • Account Access
  • 12
  • REVIEW RATING 3/5

Im told because I am getting assistance , I am told I am not allowed to access websight to see my account history or look anything up and when I call seterus to get a copy of a recent statement 5 days later I still can't get any info I told my request was denied , I have owned the home since 2002 , had a heart attack in 2010 i am also self employed and had a customer go out of business in... Read more

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  • Apr 22
  • Loans and Mortgages
  • Mortgage Modification
  • 37
  • REVIEW RATING 4/5

Several different calls to make payments, agents say something different every time they talk to me. I was told I was in foreclosure and should not have been, so I scheduled a payment immediately. Called the next month to make payment and spoke with the only competent person, or was he? He told me I was never in danger of foreclosure and was extremely nice and took my payment. Then I get a call... Read more

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  • Apr 20
  • Loans and Mortgages
  • Chicago, Illinois
  • Loan
  • 81
  • REVIEW RATING 4/5

BOA sold our loans to these modern day crooks, BOA should be ashamed of themselves for doing business this type of company who lie, make false promises and pretend they care. You constantly send them info and they never respond, Seterus is forcing a escrow onto our account after the switch even after we told them we have never had an escrow account for 19 years of owning our house. We have talk... Read more

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  • Apr 16
  • Loans and Mortgages
  • Loan Transfer
  • 1
  • 1
  • 100
  • REVIEW RATING 4/5

Appears I have thrown from from BofA bus into a swampy ditch of incompetence, fraud, and mismanagement.... BofA said my loan servicing was transferred to these *** but I can't even get through to them on the phone.... They say my account has not been set-up but they don't even know who is calling.... Something very fu*ked up going on with this company.... I can see them hitting me with a penalty... Read more

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  • Apr 15
  • Loans and Mortgages
  • West Palm Beach, Florida
  • Home Equity Line Of Credit
  • 80
  • REVIEW RATING 4/5

Original was $100,000 EQUITY LOAN by BANK UNITED, FSB that failed costing FDIC $4.9 billion. Note moved to QUICKEN HOME LOANS who concluded it was sub prime. Passed it to COUNTRY-WIDE HOME LOANS. They failed. Bank of America (BOA) acquired them with STOCK EXCHANGE even though BOA denied my original application as I was living on Social Security of less then $700.00. I used the $100,000 to... Read more

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  • From mobile
  • Seterus
  • Apr 15
  • by anonymous
  • #622584

Very difficult to deal with, online pay is a nightmare. This is the worst mortgage company ive ever dealt with, and not by choice. Add comment

  • Apr 14
  • Loans and Mortgages
  • Danvers, Massachusetts
  • Car Loan
  • 85
  • REVIEW RATING 4/5

Have been with this joke if a co for four months now, they took over from chase. They are non responsive, they say I was behind in payments. I forwarded them all my bank withdrawals showing all payments current, applied for a car loan, they are showing me delinquent. I was forced to pay two extra payments and they still will not email the car dealership a letter, they do not email not even the... Read more

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