I have been sold about 4 times now to mortgage companies. I am now with Seterus... THEY SUCK! My mortgage payment went up and i did not realize it. they called and told me my payment had been deferred, and it hadn't! it had already cleared the bank! then after talking to a lady that had NO clue what she was talking about... she ended up charging me another house payment instead of the different. now i have over drafted my bank account. if your mortgage gets sold to this company REFINANCE! that is what i am doing now! 1282c59
 Comments (5) |
| 1. Written by Jeff is Mad!!! on February 25, 2012 from albany, new york, US My mortgage was sold to LBPS/Seterus. They send me a notice saying my payment was increased by $500.00 a month as they found a problem with the original underwriters calculations. I asked what the issue was and they said the escrow was short. I looked at my tax and insurance which was all I had in escrow and guess what. I was already paying with 700 a year as a cushion. With the 500 month increase my escrow was padded by 7,000 a year. I disputed and have been in court over this for 2 years. Everytime the court orders a release of an itemized escrow they some how never send the right information. Because of this increase I have not been able to keep regular payments and not they want to foreclose...FOR THEIR FREAKING MISTAKE!!! How un-American is that?! |
| 2. Written by interesting... on February 6, 2012 from clarksburg, west virginia, US Let's get real here, and realize that Seterus seems to have an interest in jacking up your monthly payment any which way they can. I've never heard of another servicer acting like this... and it's extremely unlikely that insurance or taxes would go up... if anything those costs should have been going down since the crash. (value goes down, so does appraised value for taxes and insurance cost) I think you need to educate yourself on what's going on in housing. btw, it's very easy to get your house re-appraised here in CA. You just write to the county appraiser and send them comps. I've had my taxes reduced within a month each time. My appraised value has gone down more than half over the past 3 years. (The one "silver lining" of this crash...) |
| 3. Written by Reply to unhappy customer on February 5, 2012 from ft. worth, texas, US At some point in time, we have to take respnsibility and be educated consumers. Your escrow increase is a result of your taxes and insurance going up. Seterus has a contractual obligation to ensure that these amounts are paid. Should you want to reduce these payments, you should consider disputing your tax value (takes about 1 yr with most cities) or shop for a new MI carrier. If an increase in your escrow is causing you to not afford your financial obligation, you probably bought too much house for your income. Let's get real here people and stop blaming others. Nobody forced you to get into the mortgage! |
| 4. Written by Jerry Louis on January 26, 2012 from norfolk, virginia, US I recently called Seterus to inform that I will make a payment on a given date Seterus took it upon themselves to debit my bank account without any perimission from me to do so. Now I have returned Items fees from both them and my bank for their willfull neglect. I will try to refinace with another lender just to get away from the ripoffs known as Seterus :O( |
| 5. Written by unhappy customer on January 22, 2012 from batavia, new york, US My mortgage was sold to Seterus from Chase, and I hate them hate them hate them. They don't have any way to a. pay your annual escrow shortage in one lump sum (the fact that my mortgage goes up EVERY SINGLE YEAR really SUCKS, but that's another entire topic. But that being said, I have to stay on them like stink on dog *** to make sure they apply my extra funds correctly. And forget their crappy website, it's a waste of time signing up. And I want to make extra principal payments, guess what, they have no way to do that, so I'm back to calling them every time I want to make an extra payment to again stay on them like stink on *** to make sure they apply it correctly. I tell them every chance I get how much I hate them and ask them to please sell my loan. |
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