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I received a call yesterday 5/19/17 below is the letter I wrote to Seterus regarding my experience with their representatives. Some how I don't think they will care. I received a call from one of your collection representatives while I was at work today regarding my...
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tonyq12
tonyq12

I think you might want to hire a lawyer or attorney to settle this matter, dude. My father has experienced pretty similar case several months ago. It was very annoying to get ...

1.0
I didn't like
  • Harassing
  • Lack of customer service skills
  • Called during my business hours
#1049866
Reply to reviews
In 2013 my Mom was diagnosed as terminally ill. I was living with her previously to help and take care of her. She had transferred the hu over in my name but the loan was still in her name. I have the deed showing it was transferred to me. I have faxed this paperwork...
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Anonymous
Anonymous

Same issue as above every time I call I have to send them paperwork showing I have the right to speak on behalf of my deceased grandmother yet the liberal state of Oregon that...

#1047489
Reply to reviews
They are not there to help you by any means. I was told they were going to give me a modification loan and to keep calling them to check on the status of the loan, which I did, never talk to anyone when I called just a recording saying they where reviewing it and would...
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#1045830
Reply to reviews

House Review

Seterus
#1051504
3.0
Trying to get PMI canceled they say pay this much to principal so we pay 3129 to principal then they say oh you are only at 75.13% you have to be at 75% or less now they say they would need $200.91 toward principal then they can review it. We had to pay for an appraisal first our house appraised for $155,000 now its just the same thing each time i am so tired of these crooks.
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Seterus Customer Care Review

Seterus
#976386
1.0
I am in the process of refinancing with another mortgage company. All my paper work is complete but they need CEMA documents from Seterus. The request was made November 1st. To date December 20 we still have not gotten the documents despite calls from lawyers etc. they are preventing me from closing. How can I get assistance? Annoria1969@yahoo.com.
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Mortgage Review

Seterus
#971974
2.0
I feel like they strong and m and try to steal houses from those that are not still on interest side of loan but principle..
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Short Review for October 27, 2016, Other

Seterus
#944294
1.0
They have screwed up so many times its horrible!!
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I just received a call from this number. I DO NOT, NOR have I ever any accounts with these people. Call went like this. ME: Hello Man: I want to talk to so and so. ME: Who is this? Man: himself> ME: Who is this? Man: Is this his wife? ME: Who is this? Man: Is this his...
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1.0
I didn't like
  • Anything
#1043034
Reply to reviews
Them to the balance. They keep saying that I am missing payments. I have have not made any payments and when I fax them copies of the checks and bank statements they switch to a different payment date. Now they have put they balance back to the amount when I was first...
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Anonymous
gwen

Horrible now they have sold my home with out telling me.

1.0
#1042390
Reply to reviews
The details: My account is NOT and has NOT been OVERDUE. In fact, I pay on time and add extra to reduce principle each month. Sent from my bank each month - like clockwork. - Generally my banks auto pay has the check out by the 3rd/4th at the latest. I checked my bank...
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2.3
#1042334
Reply to reviews
We sent in request for an appraisal and $350 fee so that we can get PMI cancelled. The appraiser called once to schedule, but we missed the call. Over the course of the next couple weeks I called the appraiser several times to schedule, and they never returned calls....
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1.0
#1041903
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On April 28, 2017 I called Seterus to make my monthly payment for April. The payment included the late payment. Upon making contact with the customer representative, she told me she could not take my payment unless I made an electronic payment arrangement for the May...
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Anonymous
Mark

Look and see if your state has Banking oversight regulators or an government office to repost the BS Seterus dishes out. Government pressure and perhaps fines when they cross ...

Anonymous
Anonymous

Pay your bills on time. Problem solved.

1.0
#1040945
Reply to reviews
I have had nothing but problems with this company ever since Chase sold out. They might be great as a debt collection agency but as mortgage company they have a lot to be desired. I think predatory mortgage company fits perfectly.Seterus has charged me for all kinds of...
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Anonymous
George Puhl

A lawyer really looks into the predatory company.

1.0
#1036986
Reply to reviews
We had an agreement in place with Chase to bring our mortgage current. We were 1 payment behind. Our mortgage was sold to Seterus but it seemed that we were not notified until 2 months later. During that time we continued to make payments to Chase who apparently sent...
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#1023815
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