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I went through a bankruptcy six years ago, one where the house payments were made outside of the bankruptcy. BOA sold the home loan to Seterus and the nightmare began. Seterus REFUSED to send any statements to me, nor give me access to my account on -line. I called a...
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Anonymous
Anonymous

AGREED!!! Nightmare of a company!!! Takes them days to process anything.....useless. Don't wish this company on anyone!

1.1
I didn't like
  • Caused mortgage delay
#1060492
Reply to reviews
Normally I pay my mortgage thru the Seterus web-base pay site.....the site is been down for several days, several times I tried calling customer service to try to make a phone payment and no one answered the phone and when finally someone answered and I explained why I...
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1.0
#1060178
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http://cookcountyrecord.com/stories/510770511-class-action-lawsuit-seterus-reaped-kickbacks-from-force-placed-home-insurance-policies I found this article and maybe if we all contacted the same attorney noted at the bottom, we would be able to initiate a class action...
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1.0
#1052620
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Seterus - Crazy as ***

Seterus
#1064715
Do waste your time get out ASAP !!!!!!!!!!!!!
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Seterus - Sutera's steals my home

Seterus
#1055984
1.0
Seterus led me to believe that they were going to help me modify the loan all they did was by there self time so they could steal my home and auction It Off along with all my belongings that they also stole please anyone that this is happened to don't hold back go after them
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Seterus - Escrow

Seterus
#1054478
They keep putting an escrow on account for no reason!!!! Adding fees also They keep saying it is off & they fixed it then penalize us each month if we don't pay it!!!
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Fed up with Seterus

Seterus
#1051504
3.0
Trying to get PMI canceled they say pay this much to principal so we pay 3129 to principal then they say oh you are only at 75.13% you have to be at 75% or less now they say they would need $200.91 toward principal then they can review it. We had to pay for an appraisal first our house appraised for $155,000 now its just the same thing each time i am so tired of these crooks.
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I received a call yesterday 5/19/17 below is the letter I wrote to Seterus regarding my experience with their representatives. Some how I don't think they will care. I received a call from one of your collection representatives while I was at work today regarding my...
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Anonymous
Sara

These are bottom feeder mortgage company. I have the same experience with them. I juggle every few months but stay current to 15 days past due. I pay the late fees and always ...

tonyq12
tonyq12

I think you might want to hire a lawyer or attorney to settle this matter, dude. My father has experienced pretty similar case several months ago. It was very annoying to get ...

1.0
I didn't like
  • Called during my business hours
  • Insisted that pay over the phone - scammer
  • Lack of customer service skills
#1049866
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In 2013 my Mom was diagnosed as terminally ill. I was living with her previously to help and take care of her. She had transferred the hu over in my name but the loan was still in her name. I have the deed showing it was transferred to me. I have faxed this paperwork...
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Anonymous
Anonymous

Same issue as above every time I call I have to send them paperwork showing I have the right to speak on behalf of my deceased grandmother yet the liberal state of Oregon that...

#1047489
Reply to reviews
They are not there to help you by any means. I was told they were going to give me a modification loan and to keep calling them to check on the status of the loan, which I did, never talk to anyone when I called just a recording saying they where reviewing it and would...
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#1045830
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I just received a call from this number. I DO NOT, NOR have I ever any accounts with these people. Call went like this. ME: Hello Man: I want to talk to so and so. ME: Who is this? Man: himself> ME: Who is this? Man: Is this his wife? ME: Who is this? Man: Is this his...
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1.0
#1043034
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Them to the balance. They keep saying that I am missing payments. I have have not made any payments and when I fax them copies of the checks and bank statements they switch to a different payment date. Now they have put they balance back to the amount when I was first...
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Anonymous
gwen

Horrible now they have sold my home with out telling me.

1.0
#1042390
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The details: My account is NOT and has NOT been OVERDUE. In fact, I pay on time and add extra to reduce principle each month. Sent from my bank each month - like clockwork. - Generally my banks auto pay has the check out by the 3rd/4th at the latest. I checked my bank...
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2.3
#1042334
Reply to reviews
We sent in request for an appraisal and $350 fee so that we can get PMI cancelled. The appraiser called once to schedule, but we missed the call. Over the course of the next couple weeks I called the appraiser several times to schedule, and they never returned calls....
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1.0
#1041903
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