filters
state:
Show
city:
Show
product:
Show
Absolute worst company I have ever dealt with. This is not a company this is just a bunch of people dressed up with a license to steal your money. I had contacted the terrace with my loan was sold originally until we were having financial issues my husband was very...
Read more
1.0
#1119314
Reply to reviews
My husband retired early due to getting cancer. We kept paying our mortgage with his retirement fund, but I called Citi the servicer on our Fannie Mae loan to advise them that we were running out of money. Citi's reply was, keep paying your doing fine. I called again...
Read more
1.0
#1117796
Reply to reviews
My house flooded in January. Some problems with insurance but received the checks in.February. Sent them to Seterus months ago and still no money for repairs. Living in a rental I am paying for!!!! Every time I call there is a new reason. Today it was we don't have the...
Read more
1.0
#1117707
Reply to reviews

Seterus - The worst bank of the worst

Seterus
#1101652
1.0
Details
Very unprofessional, uncaring and unfriend. This bank was the worst customer service I have ever encountered.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Seterus - Crazy as ***

Seterus
#1064715
Do waste your time get out ASAP !!!!!!!!!!!!!
Comment
Show

Seterus - Sutera's steals my home

Seterus
#1055984
1.0
Details
Seterus led me to believe that they were going to help me modify the loan all they did was by there self time so they could steal my home and auction It Off along with all my belongings that they also stole please anyone that this is happened to don't hold back go after them
Comment
Show
Product or Service Quality

Seterus - Escrow

Seterus
#1054478
They keep putting an escrow on account for no reason!!!! Adding fees also They keep saying it is off & they fixed it then penalize us each month if we don't pay it!!!
Comment
Show
After successfully completing chapter 13 bankruptcy, we picked up our mortgage payments without skipping a beat... however it appears that Seterus didn't follow a single court order through the FIVE year length of our bankruptcy plan, therefore coming back to us and...
Read more
1.0
#1113872
Reply to reviews
My former employer, CHASE MANHATTAN MORTGAGE CORP. and mortgagor sold my paper to Seterus. Once it was sold Seterus began force-placing single interest HOI against the PB. It took a total of eight years to go from one late mpmt to REO to foreclose by which time I owed...
Read more
1.2
#1104259
Reply to reviews
Posted 9/18/17 Consumer Affairs News It is bad enough to find your house flooded after a vacation. We have lived in a hotel for four months as the house had extensive repairs. State Farm was great to work. They issued checks promptly. Now, because the Seterus name was...
Read more
Anonymous
Kim

I have had the same problem since FEBRUARY of this year!!!! 8 Months and no repairs. Different story for every call! Today they said they didn't have an estimate that they s...

1.0
I liked
  • Loan officers
I didn't like
  • Loss department
  • Fraud fraud and more fraud
#1102626
Reply to reviews
They're trying to take my home. Between Seterus and Ocwen my mortgage was screwed up. My mortgage has never been late nor had I missed any payments when all of a sudden out of the blue we received a letter from Seterus saying that our mortgage was $30K behind....
Read more
Anonymous
Lisa McKenzie

I had them as a mortgage company. What you need to do is get all your paperwork together, make a chart of how much interest, principal, escrow, etc. should have been for each...

1.0
#1101666
Reply to reviews
This company needs to be flushed down the drain they are scumbags they employ people on the phone with no moral ethics it is a disgrace that a company like this exists I am fully on board when a class action lawsuit is brought against them need to drain the swamp of...
Read more
#1094830
Reply to reviews
This scam company should have it`s business license pulled in every state. I see their are class action lawsuits starting - GOOD! Three times I have paid on principle, and they have taken it upon themselves to take additional future mortgage payments out when...
Read more
Anonymous
Lisa McKenzie

You are right, it is illegal to apply payments to apply overage payments on future installments or even to apply the overage to escrow. You need to compose a letter with each...

Anonymous
DR

Make sure you send "EVERY" payment in via certified mail, return receipt, signature required - write the Certified Receipt number on the check and payment stub - keep the post...

1.0
#1094325
Reply to reviews
Is the owner of this company offshore or American Indian? I know 100% that the owner must not be touchable according to US laws. When our loan came over to Seterus from Ocwen, we did not have an escrow account. They set up an illegal escrow account. Thank God we...
Read more
1.0
I didn't like
  • Illegal operation that needs to be closed
#1090817
Reply to reviews