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I am willing to join a class action. My situation has been a nightmare. They have counted every payment I've made for the last 4 years as late and they all show on my credit report. I have never had a late payment to them! Never been charged a late fee! I have...
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Anonymous
DB

Please, please formerly request for a "Qualified Written Request under RESPA" (you can find templates on line with the language to use. Send via certified mail, return receip...

Anonymous
ldyche

I had to do a deed in lieu. I did everything I was told to do, in a timely fashion. My three years is up, but they refuse to fix my credit report and using the date they dec...

1.0
#554541
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Posted 9/18/17 Consumer Affairs News It is bad enough to find your house flooded after a vacation. We have lived in a hotel for four months as the house had extensive repairs. State Farm was great to work. They issued checks promptly. Now, because the Seterus name was...
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Anonymous
Kim

I have had the same problem since FEBRUARY of this year!!!! 8 Months and no repairs. Different story for every call! Today they said they didn't have an estimate that they s...

1.0
I liked
  • Loan officers
I didn't like
  • Fraud fraud and more fraud
  • Loss department
#1102626
Reply to reviews
I received a call yesterday 5/19/17 below is the letter I wrote to Seterus regarding my experience with their representatives. Some how I don't think they will care. I received a call from one of your collection representatives while I was at work today regarding my...
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Anonymous
Smitty

Your complaint is far too long to read in its entirety. I began to glaze over quickly.Rule 1 - never accept personal calls at work. When receiving such calls, state immediatel...

Anonymous
Sara

These are bottom feeder mortgage company. I have the same experience with them. I juggle every few months but stay current to 15 days past due. I pay the late fees and always ...

1.0
I didn't like
  • Lack of customer service skills
  • Called during my business hours
  • Insisted that pay over the phone - scammer
#1049866
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Seterus - 10/26/2017

Seterus
#1121166
They placed insurance which wad incorrect and have not taken it off... All my payments have been going partially to insurance.. They have been placing late charges.. I Have never missed a payment and they are claiming I owe them a payment.
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Seterus - Worst nightmare ever

Seterus
#1120775
1.0
Details
yes from 5/1/ 15 they raised pymt w/o notice, report late because suspense acct,tried to get us to agree to modificatipn when we dont owe,still owe the same amtvas 3 years agp on payoff for starters
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Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
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Value for money
Website

Seterus - Harassing

Seterus
#1133505
They harass you all the time. Even when your not behind on your payments.
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Seterus - Faulty charges from a to z and have paperwork to verify im

Seterus
#1132930
too many to discuss but i have doc from year
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Absolute worst company I have ever dealt with. This is not a company this is just a bunch of people dressed up with a license to steal your money. I had contacted the terrace with my loan was sold originally until we were having financial issues my husband was very...
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1.0
#1119314
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http://cookcountyrecord.com/stories/510770511-class-action-lawsuit-seterus-reaped-kickbacks-from-force-placed-home-insurance-policies I found this article and maybe if we all contacted the same attorney noted at the bottom, we would be able to initiate a class action...
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Anonymous
Cmag

When was this post ? It shows May 26, but is it 2017? I am tired of trying to get seterus to update my credit report and they refuse.

1.0
#1052620
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Iv been trying to log in to send document's and i cant i created i used my name and created a passwood and i cant log in my son is 6 months behind he lost his job and his wife was supposed to be making the 2 house payments and my son gave her his money and she didnt....
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Anonymous
Anonymous

Please contact me I can help you.roadkingjewels@gmail.com

#1134169
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After successfully completing chapter 13 bankruptcy, we picked up our mortgage payments without skipping a beat... however it appears that Seterus didn't follow a single court order through the FIVE year length of our bankruptcy plan, therefore coming back to us and...
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1.0
#1113872
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This company is currently servicing my mortgage loan which they took over from Chase Bank and like the previous reviewer, I received no notice from Chase that they were going to be transferring my loan over to Seterus and nothing from Seterus informing me that they...
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#1140789
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they don't answer your questions, they make life as miserable for you as possible, lie - probably as the answer change. an amazing group of nasty people, how do they look at themselves get up to go to work every day knowing that they are going to ruin someone's life,...
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1.0
I didn't like
  • This entire company
#1144082
Reply to reviews
My loan was transferred to Seterus in February of 2014. At that time I was one month behind on my payment. I never received a welcome packet from Seterus nor a closing packet from the previous lender. when I tried to make a payment to the previous Linder I was told...
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Anonymous
Joe A

Completely criminal actions by them and you should sue

1.0
#1139986
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