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I received a phone call being asked if I have sent a payment already and how did I pay? I told the person why is he asking since I have paid consistently for more than 10 years every month. He said he is a debt collector and that he is calling to check if I made my...
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2.3
#1125555
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I got a phone call at 8:12 AM today from a Seturus rep asking me about my mortgage payment that was due YESTERDAY. SMFH!!! I asked her "isn't today just November 2nd"? She says "yes, but since the payment was due yesterday, we start our "courtesy calls" the day...
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#1125365
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My mortgage should be half paid off by now....However, instead of a 30 year mtg it is now a 52 year mtg. Just for reducing the interest rate to what it should have been in the first place--yeah..doing me a favor of modifying rate. NO real reduction in payment due to...
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1.2
I liked
  • Discusted
I didn't like
  • Total nitemare
#1125113
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Seterus - Worst nightmare ever

Seterus
#1120775
1.0
Details
yes from 5/1/ 15 they raised pymt w/o notice, report late because suspense acct,tried to get us to agree to modificatipn when we dont owe,still owe the same amtvas 3 years agp on payoff for starters
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Seterus - The worst bank of the worst

Seterus
#1101652
1.0
Details
Very unprofessional, uncaring and unfriend. This bank was the worst customer service I have ever encountered.
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Customer service
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Seterus - Crazy as ***

Seterus
#1064715
Do waste your time get out ASAP !!!!!!!!!!!!!
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Seterus - Sutera's steals my home

Seterus
#1055984
1.0
Details
Seterus led me to believe that they were going to help me modify the loan all they did was by there self time so they could steal my home and auction It Off along with all my belongings that they also stole please anyone that this is happened to don't hold back go after them
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Product or Service Quality
I requested a pay off and they said it would be 1-3 days, but it takes that long for "processing" it. So, 7 days later (today) and now they are saying 7-10 days longer! They are rude, unprofessional, unethical and just slow!!! Disgusted with Seterus! They are childish...
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1.0
I didn't like
  • Unprofessionalism
  • Total frauds
  • No stars they get none
#1120724
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Absolute worst company I have ever dealt with. This is not a company this is just a bunch of people dressed up with a license to steal your money. I had contacted the terrace with my loan was sold originally until we were having financial issues my husband was very...
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1.0
#1119314
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My husband retired early due to getting cancer. We kept paying our mortgage with his retirement fund, but I called Citi the servicer on our Fannie Mae loan to advise them that we were running out of money. Citi's reply was, keep paying your doing fine. I called again...
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1.0
#1117796
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My house flooded in January. Some problems with insurance but received the checks in.February. Sent them to Seterus months ago and still no money for repairs. Living in a rental I am paying for!!!! Every time I call there is a new reason. Today it was we don't have the...
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1.0
#1117707
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After successfully completing chapter 13 bankruptcy, we picked up our mortgage payments without skipping a beat... however it appears that Seterus didn't follow a single court order through the FIVE year length of our bankruptcy plan, therefore coming back to us and...
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1.0
#1113872
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My former employer, CHASE MANHATTAN MORTGAGE CORP. and mortgagor sold my paper to Seterus. Once it was sold Seterus began force-placing single interest HOI against the PB. It took a total of eight years to go from one late mpmt to REO to foreclose by which time I owed...
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1.2
#1104259
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Posted 9/18/17 Consumer Affairs News It is bad enough to find your house flooded after a vacation. We have lived in a hotel for four months as the house had extensive repairs. State Farm was great to work. They issued checks promptly. Now, because the Seterus name was...
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Anonymous
Kim

I have had the same problem since FEBRUARY of this year!!!! 8 Months and no repairs. Different story for every call! Today they said they didn't have an estimate that they s...

1.0
I liked
  • Loan officers
I didn't like
  • Fraud fraud and more fraud
  • Loss department
#1102626
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