I received a phone call being asked if I have sent a payment already and how did I pay? I told the person why is he asking since I have paid consistently for more than 10 years every month. He said he is a debt collector and that he is calling to check if I made my...Read more
I got a phone call at 8:12 AM today from a Seturus rep asking me about my mortgage payment that was due YESTERDAY. SMFH!!! I asked her "isn't today just November 2nd"? She says "yes, but since the payment was due yesterday, we start our "courtesy calls" the day...Read more
My mortgage should be half paid off by now....However, instead of a 30 year mtg it is now a 52 year mtg. Just for reducing the interest rate to what it should have been in the first place--yeah..doing me a favor of modifying rate. NO real reduction in payment due to...Read more
I didn't like
- Total nitemare
Seterus - Worst nightmare ever
yes from 5/1/ 15 they raised pymt w/o notice, report late because suspense acct,tried to get us to agree to modificatipn when we dont owe,still owe the same amtvas 3 years agp on payoff for starters
Seterus - The worst bank of the worst
Very unprofessional, uncaring and unfriend. This bank was the worst customer service I have ever encountered.
Seterus - Crazy as ***
Do waste your time get out ASAP !!!!!!!!!!!!!
Seterus - Sutera's steals my home
Seterus led me to believe that they were going to help me modify the loan all they did was by there self time so they could steal my home and auction It Off along with all my belongings that they also stole please anyone that this is happened to don't hold back go after them
I requested a pay off and they said it would be 1-3 days, but it takes that long for "processing" it. So, 7 days later (today) and now they are saying 7-10 days longer! They are rude, unprofessional, unethical and just slow!!! Disgusted with Seterus! They are childish...Read more
I didn't like
- Total frauds
- No stars they get none
Absolute worst company I have ever dealt with. This is not a company this is just a bunch of people dressed up with a license to steal your money. I had contacted the terrace with my loan was sold originally until we were having financial issues my husband was very...Read more
My husband retired early due to getting cancer. We kept paying our mortgage with his retirement fund, but I called Citi the servicer on our Fannie Mae loan to advise them that we were running out of money. Citi's reply was, keep paying your doing fine. I called again...Read more
My house flooded in January. Some problems with insurance but received the checks in.February. Sent them to Seterus months ago and still no money for repairs. Living in a rental I am paying for!!!! Every time I call there is a new reason. Today it was we don't have the...Read more
After successfully completing chapter 13 bankruptcy, we picked up our mortgage payments without skipping a beat... however it appears that Seterus didn't follow a single court order through the FIVE year length of our bankruptcy plan, therefore coming back to us and...Read more
My former employer, CHASE MANHATTAN MORTGAGE CORP. and mortgagor sold my paper to Seterus. Once it was sold Seterus began force-placing single interest HOI against the PB. It took a total of eight years to go from one late mpmt to REO to foreclose by which time I owed...Read more
Posted 9/18/17 Consumer Affairs News It is bad enough to find your house flooded after a vacation. We have lived in a hotel for four months as the house had extensive repairs. State Farm was great to work. They issued checks promptly. Now, because the Seterus name was...Read more
Do you have something to say about Seterus? What happened? What can we help you with?