Call (855) 411-2372 or go online at http://www.consumerfinance.gov to file a complaint with the Consumer Financial Protection Bureau. the only way to stop unscrupulous lenders and loan servicers is to make sure they are reported to the right source.Congress established the CFPB to protect consumers by carrying out federal consumer financial laws. Among other things, they:
•Write rules, supervise companies, and enforce federal consumer financial protection laws
•Restrict unfair, deceptive, or abusive acts or practices
•Take consumer complaints
•Promote financial education
•Research consumer behavior
•Monitor financial markets for new risks to consumers
•Enforce laws that outlaw discrimination and other unfair treatment in consumer finance
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