Seterus Reviews

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I am willing to join a class action. My situation has been a nightmare. They have counted every payment I've made for the last 4 years as late and they all show on my credit report. I have never had a late payment to them! Never been charged a late fee! I have...
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149 comments
#1719108

Any of you guys ever consider also contacting the media about this? I think that would not be a bad idea...

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ID
#554541 Review #554541 is a subjective opinion of poster.
Location
Visalia, California

Possible class action suit

I'm another individual who has had a very negative experience with Seterus. Any additional information about a class action would be appreciated

User's recommendation: D.

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ID
#2612415 Review #2612415 is a subjective opinion of poster.
Location
Littleton, Colorado

Lousy Product Support

John Deere sucks moose***s! Tried to get replacement wheels for my LA135 riding mower, and they don't carry them. Went to Home Depot and Lowes, and they look like the stopped selling this junk. No parts of course. So now I'm trying to install two aftermarket wheels on it. Plenty of videos on the Web on how to take the wheels off, but NOTHING on how to install them. There's a clip that's a pain to get off to remove the old tire, and impossible to re-install. Naturally, there's zilch on the Deere website. You can't call them directly because the SOB's don't list their phone number. Tried to send them a comment on their website, but the link just takes me to a blank page. Hmmm....Looks like they're trying to dodge all the ripped-off customers with buyers remorse. Gonna be NeverDeere for me from now on. It's NeverDeere for me moving forward.

User's recommendation: Avoid John Deere like the plague!!!!!

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ID
#2531582 Review #2531582 is a subjective opinion of poster.
Location
Leonardo, New Jersey
New Reviewer

Payoff letter

Requesting copy of payoff letter
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ID
#2360245 Review #2360245 is a subjective opinion of poster.
Location
Romeoville, Illinois

Mortgagr

There was no customer service. The call was dropped and I couldn't even get through. They ruined my credit and I have no recourse as of yet.

User's recommendation: Stay away they are owned by Mr. Cooper also.

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ID
#2119257 Review #2119257 is a subjective opinion of poster.
Location
Sarasota, Florida
Service
Seterus Mortgage
New Reviewer

Interest amount for 2019

I am trying to get the interest info to filed my taxes.
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ID
#1998780 Review #1998780 is a subjective opinion of poster.
Cons
  • Damaged my credit and suspense account scams
  • Caused mortgage delay
Preferred solution
Just a correspondent of mortgage interest paid

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unsatisfied

I am unable to contact them to find out how much interest I paid in 2019. Disconnected number and no email address. Its not even bad service, its no service at all!

User's recommendation: If possible use another lender.

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ID
#1992950 Review #1992950 is a subjective opinion of poster.
Location
Daly City, California
Preferred solution
2019 statement

1098 from Seterus

I did not receive the 2019 **** form
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ID
#1877589 Review #1877589 is a subjective opinion of poster.
Location
Clearwater, Florida
New Reviewer

Need to know my property tax 1098

Number is no longer available
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ID
#1827467 Review #1827467 is a subjective opinion of poster.
Location
Palmetto, Florida
New Reviewer

1098 needed for 2019 taxes

Recording saying that Seterus phone number has been disconnected and no further information is available to be able to contact them
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ID
#1797080 Review #1797080 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
1098 for 2019

Tax info

I have not received my tax information for my interest
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ID
#1792038 Review #1792038 is a subjective opinion of poster.
New Reviewer

Do not use at all

How to retrieve my 1098 form from this company? I can not find the actual website, where'd I use to use to sign in. Help???
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ID
#1785525 Review #1785525 is a subjective opinion of poster.
Preferred solution
need my 1098 form for tax purposes, please
New Reviewer

They screwed us over

We paid thousands of dollars and that's what I need. PROOF of payment. They lied then sold us. All I need is to know how much money we sent to them to prove that we did pay Seterus. I can be reached at joannegriffing@***.net I'll give you the loan # and all the info you need to look this information up. Thank you.
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ID
#1694392 Review #1694392 is a subjective opinion of poster.
Service
Seterus Mortgage
Pros
  • India is smarter than these people
Cons
  • This entire company
Reason of review
Warranty issue
Loss
$34
Preferred solution
Full refund
New Reviewer

Is it too late to join the class action lawsuits?

My husband & I purchased our home in 2005. Our Lender was BANK of AMERICA. UNFORTUNATELY, for us, our Mortgage was then sold to SETERUS (Mortgage Mafia) ! !!!! The home we purchased, was appraised at 182,000. We purchased it for 158,000. Because we were unable to sell our previous home, we did not have the required 20% down. Bk of AMERICA said we would have to pay PMI. I assumed it would cost about $100.00 extra per month, we could live with that. Of course, that wasn't the case. We were charged 338.60 per month! That was HALF of our Mortgage! We researched, and found if the house LTV ratio was 70%, they would CANCEL the PMI. I paid an Assessor to to appraise our home, and was told that the LTV had been met! This information was shared with SETERUS (Mafia Corp) and they told us the PMI was for the LIFE of the LOAN, because they bought OUR Mortgage! Thank GOD, we were able to refinance in 2014! I added up the WASTED Money we paid those Criminals, SETERUS, and I was SICK to my stomach! We had paid $36,396!!! That doesn't include the "fees" for "Drive-buys" we were charged. Those were 35.00 extra!!! They should NOT be allowed to get away with their Dirty Dealings!
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ID
#1644997 Review #1644997 is a subjective opinion of poster.
Service
Seterus Mortgage
Reason of review
Problems with payment

15 months later my lawsuit was settled

Reporting to the 3 credit bureaus past due up to 180 days bringing my rating down, also adding fees to my account i.e. past due, property inspection... then locked me out of my online account so I could not make payments..... crazy !!!! I spoke with an attorney showed her my recent statement and notices from them as well as my bank statements, printed receipts of payments and after they would no longer take my payments I opened a separate savings account and deposited my mortgage payments monthly into that account and brought that along with me to my attorneys office. Settled lawsuit yesterday I WON !! 1. They brought me completely current. 2. Waived all fees. 3. Paid my attorney fees 4. Corrected and updated my credit reports. 5. Got to keep my funds in my savings. 6. Paid me damages Total cost for there F-Up …….. (drum roll please) -----------> $ 36,565.41
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1 comment
#1924172

These people are sick MFers. Stole money from many

ID
#1611337 Review #1611337 is a subjective opinion of poster.
Location
Saint Joseph, Missouri
Service
Seterus Mortgage
Pros
  • Discusted
Cons
  • Very uncooperative and dishonest
Reason of review
Poor customer service
Preferred solution
SUE
New Reviewer

Foreclosure after foreclosure

I was contacted two years ago by Seterus notifying me that they were my new loan processor. I was foreclosed on in 2010, lost my home. I checked the county clerks records and found I was being foreclosed on, and Seterus held the loan. After many calls and no resolution. I gave up. I received a letter 3 months ago from Seterus that my mortgage was being transferred to Mr. Cooper. Using a law firm that handles issues in Maryland and Virginia not NJ. Called law firm and Mr. Cooper only to be continually, placed on hold and disconnected. The property is and has been in limbo for ten years, no one can tell me who or what agency owns it, and I still am broke and living from morsel to morsel... Will they ever get it right or listen that they need to see the bank or Hedge fund that originally foreclosed. HELP me someone
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ID
#1584529 Review #1584529 is a subjective opinion of poster.
Location
Bridgeton, New Jersey
Service
Seterus Customer Care
Cons
  • Al of the below
Reason of review
Still in Limbo
Loss
$650000
Preferred solution
I want to be sue for my 10 year loss

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