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Seterus - THEY ARE RUDE IDIOTS

My husband passed away. the mortgage is in his name but I am on deed. I have sent them his death certificate 3 times, they claim they never receive it. My lawyer has sent them a letter, no response, I have been paying the mortgage myself for 9 years now and they will take my payment but always ask to speak to him, I told them pray and ask God to give him a message. They tell me they can not answer any questions on the mortgage and they will not allow me to have an online account so I can make payments or whatever. If I'm late they tell me they can evict me at any time and take the house.
0 responses from Dec 15
Company wrote 0 public responses to the review from Dec 15.

#1424704
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Seterus - Money grubbing back stabbers

Isn't it funny that all of the negative reviews Seterus gets, they have not responded to a single one. Cowards.
0 responses from Dec 10
Company wrote 0 public responses to the review from Dec 10.

I didn't like
  • Unethical practices
  • No customer service at all
  • Horrifying
#1420445
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I have filled out request after request for help. I had unexpected expenses . New transmission for my car, a new refrigerator, and a new window and motor for the drivers side door of my car. Needless to say I fell behind in my mortgage payments. I asked for a repayment...
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0 responses from Dec 10
Company wrote 0 private or public responses to the review from Dec 10.

I didn't like
  • Never applied payments to mortgage
#1420423
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I wrote one review but to add to the other they also send someone to the house with a camera to take pictures to see if you are still living there and charge my account for that person to come even though the payments are being made saw someone out side of our house...
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0 responses from Dec 08
Company wrote 0 public responses to the review from Dec 08.

#1418520
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I've written more than one review about this horrible company and I also see that many others have warned to "stay away from this company".. Good idea but I don't think any of us who have had dealings with this company are doing so because we signed up with them. In my...
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0 responses from Nov 26
Company wrote 0 public responses to the review from Nov 26.

#1408012
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There are so many layers to my problem I'm not sure where to begin. So, I'll keep this as brief as possible. My problem began when Bank of America decided to sell my ON TIME NEVER BEEN LATE mortgage to the debt collection agency, Lender Business Processing Services...
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0 responses from Nov 17
Company wrote 0 private or public responses to the review from Nov 17.

1.0
I didn't like
  • Never applied payments to mortgage
  • Fraudulent
  • Ineptitude
#1402545
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This is not my first review of Seterus. My dealings with this company started when Bank of America sold my ON TIME mortgage payment to Lender Business Processing Services (IBM). This debt collection agency later became Seterus. I was stunned that BOA would sell my ON...
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0 responses from Nov 17
Company wrote 0 private or public responses to the review from Nov 17.

Anonymous
leana in fl

j a m reading up on if banks selling mortgages can be stopped, maybe written in they cannot do this in original agreement. this is just horrible andi am so sorry to hear more ...

#1402521
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Going thru *** trying to get Seterus to release my $38,500 since October 15. Every time I call them I get jerked around and told some piece of information that has never been requested before is needed. They never contact me to request this information, I only find out...
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0 responses from Nov 13
Company wrote 0 private or public responses to the review from Nov 13.

1.8
#1399639
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We had a house that burned and our insurance company paid out what was owed on our house to Seterus within two weeks. Three months later, they are sending us letters threatening to foreclose on our land. These people sat on the check for three and claimed that they did...
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0 responses from Oct 29
Company wrote 0 private or public responses to the review from Oct 29.

#1390703
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Seterus is a manipulator and a liar. Seterus placed forced insurance on me - I have had same HO insurance since 1997. (second lien holder had bumped Seterus off cover - that was corrected and faxed - they denied receipt) THEN Seterus tried to say the house was NOT in...
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0 responses from Oct 05
Company wrote 0 public responses to the review from Oct 05.

Anonymous
Anonymous

Note!!! as of 11/5/2018 - Seterus has performed a SECOND Escrow Analyst and now READJUSTED my mortgage back to the 720.83 monthly payment. no calls … no messages … yet - I am ...

Anonymous
Anonymous

Better Business Bureau is a VERY good Idea. I have filed with my New York State Attorney General - AND the feds at Online at https://complaint.consumerfinance.gov

#1373903
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