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My initial complaint is with Bank of America who sent my ON TIME NEVER BEEN LATE mortgage payment to the debt collection agency Lender Business Processing Services (later Seterus). My mortgage payments were automatically deducted from my account every other week so I...
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Anonymous
Anonymous

You need more help than we can give here. You need an attorney

1.0
I didn't like
  • Very uncooperative and dishonest
#1452459
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Seterus - Claim

The customer service lady ( Jeniffer) didn’t wanna help because I’m not on the loan I’m authorized to call the bank about this loan and she still didn’t want to give me any informations about this claim.
1.0
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#1445471
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Just want to thank everyone that took the time to review this company’s crooked behavior. Read the reviews, waited to see if they were going to try to do me, they tried, decided to move out immediately and never gave them a penny. There wasn’t any equity in the house...
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Anonymous
Anon

If it helps at all, they are all getting laid off.

1.0
#1443973
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Seterus - Need your help

I am currently looking for people in North Carolina around the Charlotte area that Have had issues with seterus not paying things from escrow like they are supposed to. I currently have active litigation against them and need people with similar situations. This company did not pay my homeowners insurance from my escrow even though it was supposed to be escrowed. They have misapplied over $20,000 of my payments and can’t even tell me what my principal balance is. My lawyer and I are looking for others to establish a pattern. If you are one. Email me at pjfantett@yahoo.com.
1.0
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#1443957
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Seterus - 100% criminals

Hired to rip off homeowners in every way possible. Prey on people that can not afford lawyers. Now loans getting transferred to Cooper so they can get away with all their crimes. Same employees will probably be doing the same *** under a different name. What boggles the mind is why people are dying to get in this country when this is how hard working law biding decent Americans are treated by banks every day!
1.0
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#1443954
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Seterus - Delay paymets

Over the course of several years I have noticed a pattern on payments. I use money orders as I refuse to give these bottom feeders my checking information. I have noticed longer than usual posting times which in some cases has made my payments late and once the cut my money order and envelope in half, sent me back half and said they could not post and charged me late fees waiting to get replacement. This is not a loan servicing company, just a thinly veiled version a bad collection agency.
#1443119
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Seterus - Pay a payment

I was to be called back last Friday and she didn’t call me in the agreed time
#1442921
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Seterus - STINKS ARE ARE LIARS

CityMortgage sold my mortgage after promising to help us refinance it. It was LBPS and then Seterus. Its a nightmare trying to communicate with them, so it just pay my loan through the automated system. Please lets do this CLASS ACTION LAWSUIT. But its sold to COOPER GROUP.?
#1441838
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Seterus - THEY ARE RUDE IDIOTS

My husband passed away. the mortgage is in his name but I am on deed. I have sent them his death certificate 3 times, they claim they never receive it. My lawyer has sent them a letter, no response, I have been paying the mortgage myself for 9 years now and they will take my payment but always ask to speak to him, I told them pray and ask God to give him a message. They tell me they can not answer any questions on the mortgage and they will not allow me to have an online account so I can make payments or whatever. If I'm late they tell me they can evict me at any time and take the house.
#1424704
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Seterus - Money grubbing back stabbers

Isn't it funny that all of the negative reviews Seterus gets, they have not responded to a single one. Cowards.
I didn't like
  • Horrifying
  • Loss department
  • No customer service at all
#1420445
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