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I have had nothing but problems with this company ever since Chase sold out. They might be great as a debt collection agency but as mortgage company they have a lot to be desired. I think predatory mortgage company fits perfectly.Seterus has charged me for all kinds of...
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Anonymous
George Puhl

A lawyer really looks into the predatory company.

1.0
#1036986
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We had an agreement in place with Chase to bring our mortgage current. We were 1 payment behind. Our mortgage was sold to Seterus but it seemed that we were not notified until 2 months later. During that time we continued to make payments to Chase who apparently sent...
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#1023815
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Are you making loan mod trial payments? Be aware, Seterus does not records those as payments made and adds the same amount to your payoff balance, effectively causing you to pay the same amount twice. If you take their load mod deal, have you noticed they wont send you...
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Anonymous
Pamela S

File a complaint with your State Attorney General's consumer protection division of the Dept of Justice.

Anonymous
Anonymous

this is awesome. the trial portion of the modifaction does not go to your loan... for example. your payment is 500 $ a month before modifaction. and the trial is 250 $ . . w...

#1023218
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Short Review on October 04, 2016

Seterus
#931197
2.1
Details
You pay every month your mortgage but instead the amount you owe goes down it is increasing dramatically.
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Short Review on October 04, 2016

Seterus
#931006
To much to explain please call to explain 820-397-2797
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Seterus Customer Care Review

Seterus
#923314
1.0
Details
Impossible to deal with this company. Agents are rude and will not allow you to speak with account managers. Frequent accounting mistakes which they refuse to resolve. Hideously miserable to try to communicate with.
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Seterus Customer Care Review

Seterus
#905027
1.0
Details
I have ask for my payoff letter since closed my account 3 times. Tell me 7-10 business day. Can't give me a confirmation number. They are rude and don't want to help. Tell you to fax or mail a letter. No employee ID, or confirmation the letter is being sent. What is the deal here? Never dealt with a more unprofessional company. They will not even let you talk to anyone else or a supervisor.
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every month our payment was made my bank statement shows every month when i call they tell me I'm short i pay more money then i call again they tell me short again paid again trying to refinance seterus told other company that i was 7 times late so i can't refinance...
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1.0
I didn't like
  • Damaged my credit and suspense account scams
#1016651
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I am fighting with seterus this very day. They keep saying that I am behind on my payments. I am not behind and I gave them copies of every check back and front and payments made by money orders.I went back as far Nov. 2015 and Dec. 2015 and ALL OF my payments for...
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Anonymous
Fitzroy smith

I would like to know why haven't I received my 2016 tax and interest statement as of 3 01 2017 also I received letter from myself department of finance saying that my 2016 pro...

1.0
#1013598
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In 2015 Ocwen transferred our loan to Seterus, but was noticing my principle balance from 2016 has gone up (over $70,000 more) from the previous year 2015, I was told by a loan company that they notice it was up to a 40 year loan a few years ago. We did not agree to...
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#1013068
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i did a deed in lieu under the HAFA program, the property was in NJ, We were promised the 10000 relocation fee if we vacated quickly. The property was inspected and passed the inspection. They money was supposed to be paid within 30 days according to Fannie Mae. It is...
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Anonymous
Dan Maloney

We finally received a check for 7,000 which was 3000 less thanwhat was promised. Setarus in a letter to the Consumer Financial Protection Bureau said they put in for 10,000 b...

Anonymous
Attorney Earley

Regarding Fannie Mae: They have not participated in HAFA for over two years. The Fannie Mae Servicer Guide dictates what Seterus can offer you as part of a Deed-in-Lieu. I h...

1.0
I didn't like
  • Impossible to talk to management
#1010716
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Seterus is just another "co-conspirator" of nasty old Bank of America. B of A has so many lawsuits against them these past years and have lost big time. Now they are involved in a huge rasketeering scam here in Colorado- read the 10th circuit court ruling on August 15,...
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#1010140
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CitiMortgage sold my mortgage to Seterus and since then it has been complete nightmare. The loan is in Chapter 13 and the Trustee makes timely monthly payment to Seterus. However, Seterus has not mailed me a mortgage statement in nearly 4 years since the loan entered...
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#997241
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These people are the worst! Record keeping system must be ancient. They call every month telling me that payment is late, when in reality was paid on time. Loan is not even in my name, so they would not talk to me to make a payment for the loan holder when I have tried...
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1.0
I didn't like
  • Harassment
#996928
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