filters
state:
Show
city:
Show
product:
Show
Show

Seterus - Loan modifications

They have modified a 23 loan into a 40 yr loan. I thought it would be the 23 yrs left. Now I I'm paying for a home twice. I have been charged over 11000.00 added back to the loan. I have called them, they keep putting me on hold and hanging up
#1219241
Reply to reviews
When I started with Serterus I had no problems and they were great! Lately they claim the snail mail is not working, I feel they are trying to force me to use other options that they charge extra for (nickle and diming me). A female called me with an attitude about my...
Read more
3.0
I liked
  • Interest rates are great
  • Way the people use to be
I didn't like
  • Options that cost more money
  • Tone the person had with me with my last convesation
  • Fact i cannot make extra payments
#1218584
Reply to reviews
Show

Seterus - Awesome

Agent was great not stuffy and really awesome.
5.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1215715
Reply to reviews
Every month, I send my check out on the 5th, since I get paid on the 7th. Every bill I pay, I pay on time. Except with Seterus, they always seem to post my check very close to the 15th, which is my deadline. And this time, they claim they didn't receive my check until...
Read more
h.kitchener
h.kitchener

Many companies and banks, for example post payments up to a certain time of the day and once that time comes, all payments received that day are posted as of the next day, not...

1.0
I didn't like
  • Unethical practices
#1214144
Reply to reviews
About 2 years ago my mother passed away. My mortgage on my house was financed in her name. A few months later the oilfield industry slowed down and I ended up taking a $500 cut in pay. Unfortunately the pay cut was my house note. Living from check to check my full time...
Read more
Anonymous
Anonymous

Serves you right for trying to scam the system by a fake mortgage and then not making the payments. Hope you have a vehicle to live in and that it is not financed.

1.4
#1212525
Reply to reviews
These people are rotten B-------ds! I dont understand why you have to pay to prove these *** are crooks. But anyone involved with Fannie, Freddy and Sally go under! I wish the government would seize all their assets and put them out! Their programs are all set up to...
Read more
Anonymous
Brinn Marie Witt

I am in a some what situation. Trying for months for a home modifcation HARP. Now I am in forclosure. Heart broken.

#1207520
Reply to reviews
I have no escrow on my Seterus/Fannie Mae loan. I have record that Seterus has received every one of my checks for my monthly mortgage per my note. They decided to add an unauthorized escrow and misapply, hold, or return my monthly payment checks, Now they are saying I...
Read more
1.0
#1204482
Reply to reviews
Seterus denied my application for a Harp Modification then forced me into a house modification with threats of foreclosure. I was very ill, I was trying to be upfront and let them know what was happening. They lied to me, threaten me, an were terribly rude. Then they...
Read more
#1202265
Reply to reviews
Just talked to *** Mae have a case number they are going to be looking into Seterus. I suggest everyone to do the same. They were not happy with what I had to tell them that Seterus is doing to people and saying that they represent *** Mae. I think this may get some...
Read more
1.0
#1199039
Reply to reviews
We had this servicer for 7 years. In those 7 years, they lost paperwork, payments, escrow, tax info. Their math is constantly off and their estimates for the coming year are never correct. In the last year, I ended up having to quit work, I was on the phone with them...
Read more
Anonymous
nostrovja

I don't doubt everything your attorney said. Our mortgage was sold to them, because as we were told, it is illegal to own more than one home. What a crock! They tried using th...

1.2
I didn't like
  • Crooked that need to go to jail
#1199001
Reply to reviews