Product: Seterus Account Clear all filters (0 of 22 reviews match)
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Seterus keeps saying I missed two payments in 2015 sent proof of payments 5 xs and they refuse to adjust account still going on now 3 yrs it’s out of control any suggestions anybody .
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BrianMke

Hire a lawyer and sue. That is what I had to do. They sent someone else's payment history and still got a foreclosure. Zero notifications. Going to court Monday to have the fo...

Anonymous
nostrovja

You need to send in a detailed letter on how all payments are to be applied with each payment. In case you don't know, interest portion of payment = (principal balance * inter...

1.0
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Seterus Account
#1168159
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Seterus - Escrow

They keep putting an escrow on account for no reason!!!! Adding fees also They keep saying it is off & they fixed it then penalize us each month if we don't pay it!!!
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Seterus Account
#1054478
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Come to find out Seterus reported me 120 days late on 3 payments. Most recently November & December 2015 & January 2016. I have been making monthly payments consistently. On October 24th, 2016, I contacted Seterus to ask them what was going on and what happened to...
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Seterus Account
I didn't like
  • No customer service at all
  • Process
  • Dealing with them on any level
#950883
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They paid our taxes through a third party after we did.Tax Appraisal office returned all $$ in full immediately for the mistake. We have NO escrow with this acct. After calls taped, recorded on their end, 4 faxes, ruin of credit we have never ever missed a single...
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canaryyellow679
canaryyellow679

One come comment, I gave them a for staffing because they Call in the mornings starting at 0800. But when I ask for a particular person to call back after taking up half my d...

1.7
Product
Seterus Account
I didn't like
  • Owe me money
  • Illegal attempt to foreclose on my home
  • Damaged my credit and suspense account scams
#911249
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MY ORIGINAL LENDER PASSED MY ACCOUNT TO SETERUS,THEY ARE CHARGING MY ACCOUNT WITH LATE FEES, THEY REFUSE TO PROVIDE A STATMENT OF MY ACCOUNT , EVEN WHEN I AM PAYING 500.00 OVER MY REGULAR PAYMENT, THEY SEND 4-6 LETTERS EVERY MONTH SAYING THEY WILL FORECLOSED MY HOME...
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1.0
Los Fresnos, Texas
Product
Seterus Account
I didn't like
  • Crooks
  • Dishonesty and unwillingness to fix their mistakes
  • Total nitemare
#898240
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My escrow balance at July 30 2016 is approximately $5500. Insurance already paid for year. Property taxes due November 2016 approximately $3500. Three times they have told me they will review my escrow account. Escrow payments of course for the rest of 2016 should be...
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1.4
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Seterus Account
#891048
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Seterus Account Review

Id love to get anything in the msil from them. An account statement would be nice. Oh and what about the extra money in escrow after taxes at years end? Id so like to know whats up w my account!!!!
1.0
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Seterus Account
#877021
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Anyone planning a class action suit?These people are awful! They've taken amounts out of my account that aren't authorized resulting in over draft fees with my bank. I was told it would be researched and rectified and now they are charging me more money. Unbelievable!...
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Anonymous
Anonymous

Same thing has happen to me, I had my mortgage with Chase Bank for over 10 years never had a problem until Seterus took over. They take money and apply to whatever the f....t...

Anonymous
Anonymous

Same problems,$13,000.00 in atty fees later and scared they will try something else. The Gov needs to intervene and do something to this corrupt company.

1.0
Product
Seterus Account
I didn't like
  • Never applied payments to mortgage
  • Poor accounting
  • Poor communication
#866434
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My mortgage was sold to seterus, I have never dealt with a more screwed up lender in my life. Just one example of thier website, if you forget your passwords, they ask vague security questions if you answer wrong they dont inform you they ask another vague question,...
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Seterus Account
#848361
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Seterus Account Review

They missed a tax payment and now that I try to call them to resolve I can't get a resolution the representatives are soooooo incompetent and instead of resolving the issue they hang the phone up on you unreal
1.0
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Seterus Account
#811214
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