This scam company should have it`s business license pulled in every state. I see their are class action lawsuits starting - GOOD!
Three times I have paid on principle, and they have taken it upon themselves to take additional future mortgage payments out when specifically told not to. This is fraud plain and simple. It takes hours, and mental distress to get things fixed. Hope everyone reports them to Better Business Bureau, their states banking authority through attorney generals office, and Federal Trade Commission.
I also had issues when Bank of America gave my account to them as I mailed check in with no notice. So Bank of America receives my mortgage payment, and my new company Seterus starts charging me late fees even though I explained I sent it to Bank of America.
Took 3 months to fix that. Worst company ever!
Product or Service Mentioned: Seterus Mortgage.
Reason of review: Problems with payment.
Preferred solution: Pull business license, prosecute for fraud.