Our mortgage was sold to Seterus. We have never missed a payment but receive harassing phone calls from them each month.
I've been insulted by their call center employees numerous times and they insinuate I am in default of my mortgage. Once I am able to get them to acknowledge I have no missed payments they proceed to say they need to update my account information.
Product or Service Mentioned: Seterus Customer Care.
Reason of review: Poor customer service.