After successfully completing chapter 13 bankruptcy, we picked up our mortgage payments without skipping a beat... however it appears that Seterus didn't follow a single court order through the FIVE year length of our bankruptcy plan, therefore coming back to us and stating we were six months behind in payments...
which we were NOT... and also reported us to credit bureaus. After having to involve our bankruptcy attorney (Steidl and Steinberg ), they then proceeded to legal action to get my account current as it should have been. That was MORE than two years ago and this still isn't resolved.
So much back and forth and while we still make payments over and above our actual payment amount, my account is still not showing as current and they are still reporting negative to credit bureaus. SICKENING that we did everything as we were supposed to and are still struggling on credit report with this issue.
We want to sell our house and buy something else and are stuck until this is resolved. STAY AWAY FROM SETERUS!
Product or Service Mentioned: Seterus Mortgage.
Reason of review: Problems with payment.