Manufacturer: Seterus Category: Mortgages Clear all filters (2 of 2 reviews match)
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edited my recurring monthly payment to increase my principal payments.Your technology caused my normal monthly payment to be skipped. I made this missed payment today and you want to charge me a late fee. Your customer service rep told me she would split the late fee with me, even though it is your fault? I've never missed a payment. I edited my recurring payment TO PAY YOU MORE MONEY and you want charge me a late fee? Are you serious even...
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1.0
I liked
  • Total nitemare
I didn't like
  • Technology and service
#976063
my loan originated at suntrust mortgage and now seterus has been servicing that loan for the better part of the last 5 years since i had to stay home i feel im being taken advantage of struggling to keep my payments up to date im disabled and home all the time they charge an extra" home inspection fee...no one ever came here its *** and i would venture to believe that it is illegal...i called and asked about it and i was told i would not receive...
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1.0
I liked
  • Total nitemare
I didn't like
  • Fraud
#918543