I have never dealt with a company as corrupt as Seterus and their
actions border insanity and fraud for the following reasons.
1. Refuse to honor their own policy
2. Refuse to respond to any inquiries.
3. Block and delay the delivery of any emails to ExternalCommunications@seterus.com
4. Divide FAX's into separate FAX's in order to claim that they
don't understand your FAX
4. Add hidden and unnecessary charges for the purpose of pushing
you into default (ie drive by inspections, property inspections)
5. Misappropriate payments.
Please file a Complaint with your State Attorney General
Product or Service Mentioned: Seterus Home Loan.
Reason of review: Problems with payment.
Monetary Loss: $175000.
Preferred solution: Shut down your corrupt company.
I didn't like: Do not honor agreement, No customer service at all, Poor communication.