Product: Seterus Mortgage Clear all filters (281 of 281 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
This company is currently servicing my mortgage loan which they took over from Chase Bank and like the previous reviewer, I received no notice from Chase that they were going to be transferring my loan over to Seterus and nothing from Seterus informing me that they...
Read more
Product
Seterus Mortgage
#1140789
Reply to reviews
theyre evil *** liberals who hate americans! they target all christians, have a good look! just like the irs did, they got those very records from the irs about the tea party and those they targeted and did the same! never use seterus, theyre all evil, corrupt liberal...
Read more
1.0
Product
Seterus Mortgage
I liked
  • Terrable
I didn't like
  • Lack of customer service skills
  • Illegal attempt to foreclose on my home
  • Process
#1129304
Reply to reviews
5/1/14 Seterus took servicing from Ocwen! Every month I was told I was late w/o any explanation. Three years later they claimed I was behing in April 2014 which I have zero balance letter from Ocwen. They hit my credit with 30 late when I havd cancelled checks with...
Read more
Product
Seterus Mortgage
#1126720
Reply to reviews

Seterus Mortgage Review

#865221
Had to declare bankruptcy after 20 yrs in our condo. SETERUS will NOT FORECLOSE after 2 yrs and we are responsible for association fees of $4000,00. Trying to pay.
Comment
Show

Seterus Mortgage Review

#818520
They can't seem to get there act together how can you be in default if you never missed a payment and you sent copy's of all payment from beginning of loan transfer 25 mo . 2+yrs They have F----d my credit
Comment
Show

Seterus Mortgage Review

#814507
1.0
Details
Because SETERUS will not foreclose on home we are being taken to court for maintenance fees, plus lawyer, plus late payments. We had to go bankrupt after 20 years in home.
Comment
Show
Billing Practices
Customer service
Diversity of Products or Services
Reliability
Staff
Website

Seterus Mortgage Review

#802520
Keep contacting me about a home the state of texas took from me ina divorce, 6 years ago, my attorney says i dont own the home, sent their attorney copy, they are idiots, a year later they still have not foteclosed, doublewide tlr on 1 acre Aint worth squat.
Comment
Show
My husband retired early due to getting cancer.We kept paying our mortgage with his retirement fund, but I called Citi the servicer on our Fannie Mae loan to advise them that we were running out of money. Citi's reply was, keep paying your doing fine. I called again...
Read more
1.0
Product
Seterus Mortgage
#1117796
Reply to reviews
however it appears that Seterus didn't follow a single court order through the FIVE year length of our bankruptcy plan, therefore coming back to us and stating we were six months behind in payments... which we were NOT... and also reported us to credit bureaus. After...
Read more
1.0
Product
Seterus Mortgage
#1113872
Reply to reviews
and mortgagor sold my paper to Seterus. Once it was sold Seterus began force-placing single interest HOI against the PB. It took a total of eight years to go from one late mpmt to REO to foreclose by which time I owed Seterus $22.000.00 and Seterus now has a lien on...
Read more
1.2
Product
Seterus Mortgage
#1104259
Reply to reviews
Between Seterus and Ocwen my mortgage was screwed up. My mortgage has never been late nor had I missed any payments when all of a sudden out of the blue we received a letter from Seterus saying that our mortgage was $30K behind. Really!!! Before they took over our...
Read more
Anonymous
Lisa McKenzie

I had them as a mortgage company. What you need to do is get all your paperwork together, make a chart of how much interest, principal, escrow, etc. should have been for each...

1.0
Product
Seterus Mortgage
#1101666
Reply to reviews
I also had issues when Bank of America gave my account to them as I mailed check in with no notice. So Bank of America receives my mortgage payment, and my new company Seterus starts charging me late fees even though I explained I sent it to Bank of America. Took 3...
Read more
Anonymous
Lisa McKenzie

You are right, it is illegal to apply payments to apply overage payments on future installments or even to apply the overage to escrow. You need to compose a letter with each...

Anonymous
DR

Make sure you send "EVERY" payment in via certified mail, return receipt, signature required - write the Certified Receipt number on the check and payment stub - keep the post...

1.0
Product
Seterus Mortgage
#1094325
Reply to reviews
For those of you who are new to Seterus, leave as soon as you can. This is by far the worst customer services hands down. I finally was able to refinance my loans to QuickenLoans this year and it's night and day different. So many incident to report but not enough...
Read more
1.0
Product
Seterus Mortgage
#1076529
Reply to reviews
Our mortgage was sold to Seterus but it seemed that we were not notified until 2 months later. During that time we continued to make payments to Chase who apparently sent those payments on to Seterus. Seterus would not post the payment against our actual mortgage...
Read more
Product
Seterus Mortgage
#1023815
Reply to reviews