Product: Seterus Mortgage Clear all filters (292 of 292 reviews match)
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Seterus is a very corrupt company, which tries to swindle homes from people, who are not educated about how mortgages work. They use suspense accounts, illegally overcharge for escrow, piggyback payments instead of applying overages to principal, charge excessive fees...
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ProtectiveLemur
ProtectiveLemur

Thanks for the advices. Dealing with them has been quite a nightmare. I will definitely use your advice.

1.2
Product
Seterus Mortgage
I liked
  • Some staff were friendly
I didn't like
  • Misappropriation of payments
#1226631
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My credit information was sold to Seterus. Which the constitution, My mortgage privacy act, And the law states: No company shall sell your information to another company without your consent. This is the Law in America, especially when it is to harm you. Well My...
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1.0
Product
Seterus Mortgage
I didn't like
  • I have contract no interest rate
#1224981
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Seterus - House payment

Been having problem with this bank for years telling me that my dad and I have been behind for a year and now they are telling me that they didn't get my house payment this month there trying to take my house.i do believe that they do scam people out of there money
Product
Seterus Mortgage
#1221126
Reply to reviews
The following month I received a letter from their attorney saying that they purchased the house from auction on 2-28-2018. I never received a letter saying that the house was foreclosed or it was being auctioned. I was waiting for a reply for refinancing but it was a game to sell it out from under me. I definitely want to participate in a law suite against Seterus...
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Anonymous
Anonymous

Serves you right for trying to scam the system by a fake mortgage and then not making the payments. Hope you have a vehicle to live in and that it is not financed.

1.4
Product
Seterus Mortgage
#1212525
Reply to reviews
These people are rotten B-------ds!I dont understand why you have to pay to prove these *** are crooks. But anyone involved with Fannie, Freddy and Sally go under! I wish the government would seize all their assets and put them out! Their programs are all set up to...
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Anonymous
Brinn Marie Witt

I am in a some what situation. Trying for months for a home modifcation HARP. Now I am in forclosure. Heart broken.

Product
Seterus Mortgage
#1207520
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I have no escrow on my Seterus/Fannie Mae loan. I have record that Seterus has received every one of my checks for my monthly mortgage per my note. They decided to add an unauthorized escrow and misapply, hold, or return my monthly payment checks, Now they are saying I...
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1.0
Product
Seterus Mortgage
#1204482
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That's when they send you to Seterus. This company's sole purpose seems to be to cause you to fail at your mortgage. They don't do anything blatantly illegal, they just "lose" things. Or dance around with your paperwork. I didn't believe the attorney's at first, but...
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Anonymous
nostrovja

I don't doubt everything your attorney said. Our mortgage was sold to them, because as we were told, it is illegal to own more than one home. What a crock! They tried using th...

1.2
Product
Seterus Mortgage
I didn't like
  • Crooked that need to go to jail
#1199001
Reply to reviews
I have had a few bad experiences with Seterus. I find them unhelpful and arrogant when speaking to them. They are so programmed what to say, that they don’t listen or even try to solve problems. When I have to call them, I tend to rather hit my head against a wall. I...
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Anonymous
nostrovja

You can always just look at your last statement of the year. Often I did not receive my tax information from them. I lost faith in them to be able to do anything in fact. You ...

1.0
Product
Seterus Mortgage
#1198051
Reply to reviews
Seterus - Constant bad service
I have nothing good to say.It's been a 2 year battle with poor customer service. I never received their "welcome package" after they purchased my loan. They charge extra fees to pay online (who does that). They are impossible to reach by phone. They list their hours as...
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1.1
Product
Seterus Mortgage
I didn't like
  • Customer service
#1174384
Reply to reviews
This company is currently servicing my mortgage loan which they took over from Chase Bank and like the previous reviewer, I received no notice from Chase that they were going to be transferring my loan over to Seterus and nothing from Seterus informing me that they...
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Product
Seterus Mortgage
#1140789
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