Product: Seterus Website Clear all filters (0 of 8 reviews match)
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Shows no balance due on western union speedpay page No page for payment history or payment allocations Does not save my payment info even after I mark box to save. Menu when calling, does not have customer service option and just loops, you just have to push 0. I do not have this problem with other websites. It seems as if Seterus...
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Seterus Website
#929448
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I've read complaint after complaint about this company but it seems like nobody cares. That's very sad for the people that have to deal with them. It would be nice if somebody in this large company would give at least a small care. Totally sad!!! I feel bad for any future customers that must deal with Seterus...
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Anonymous
Anonymous

Same here and I found out from them their site doesn't support Apple devices. So I can't view my account because I don't own a computer. I have to call in a payment every mont...

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Seterus Website
#909254
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you never can make a payment on the weekend ,site is always down for maintenance . What kind of a business is this , you never can make payment on line? Customer services is horrible , also if you make payment over the phone you get charge extra fee. you never can...
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Seterus Website
#730524
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I requested payoff quote on July 30th online. Box popped up and said it would take 3 days. OK but no acknowledgement they received it. After 1 week, still no quote so I re-submitted it. Same thing. Called and talked to Mark Adams who stated that every time you hit...
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Anonymous
Anonymous

I'm in the same boat right now. The title company and myself have requested the payoff and 10 days later, we still have nothing. They keep giving us the run around. They keep ...

1.0
Lake Wylie, South Carolina
Product
Seterus Website
I didn't like
  • Starnge business practices designed to obfuscate
#681595
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Why is their site always down? I don't think they are paying for one. Everytime I go to their address it says down for maintenance no matter what time of day or day of month! Has anyone ever gotten on their site or is it fake? They say they have one but don't. ...
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Seterus Website
#549176
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This company is very difficult to contact. there is no email address and I have yet to get through on the phone. one of the phone messages states to press nine for more options. when I press nine I get the same message again except without the nine option....
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Anonymous
Anonymous

I would like to know how contact them in email as well...

Product
Seterus Website
#514255
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Wish I had found this site prior to working for them. They change things on a weekly basis. Do not give they customer service reps the proper training to handle the problems that many of you have stated. They are all about collecting the money and not keeping folks in...
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Anonymous
nostrovja

That is terrible that they fired you for not collecting payments 'as they wanted.' I used to be a Seterus customer. My loan was transferred from Chase to IBM-LBPS, which then ...

Monmouth, Oregon
Product
Seterus Website
#315077
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I have had multiple issues with Seterus, Inc, and it's not just a one time thing with this company, they have a pattern of behavior that has been consistently bad for over a year. I would like to suggest in addition to complaining on this website, if you have a...
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Anonymous
doggy***

This company seem's to have a bad track record. I'm wondering if the government is keeping an eye on them. Just like most of the complaint's coming in my loan was bought in on...

Anonymous
Jman

This company is a joke!! My loan was sold to them and I just discovered they didn't escrow one of my insurance policies.. Now im a year behind and owe the $700.. I called to r...

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Seterus Website
#305868
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