I am willing to join a class action. My situation has been a nightmare.
They have counted every payment I've made for the last 4 years as late and they all show on my credit report. I have never had a late payment to them! Never been charged a late fee! I have never had a notice of foreclosure (which, after 4 years I think I would get ?) Every time I contact them they say they have 30 days to 'investigate.' That 30 days has turned into 14 months.
Even received a letter from their own attorney saying I was not late, but Seterus refuses to fix their records. The only reason I found out about the late payments is I applied to another company to refinance. And for those of you who don't know, Seterus is a loan servicer, not a lender. Your actual mortgage loan holder is not them.
My mortgage holder is Fannie Mae (800-732-6643). You will need to call your holder and complain to them directly about Seterus. If enough of us do it maybe something will be done. They have 5 days left on this 30 day go-round.
If it's not fixed I will file suit. How many of you want to join a class action?